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privacy policy
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Hello. We are Metrixcove. Here's how we protect your data and respect your privacy.
The Metrixcove Privacy Policy
Privacy Policy
- Effective date: 2022-07-06
This Privacy Policy explains the policies of metrixcove on the collection and use of the information we collect when you access https://metrixcove.com (the “Service”). This Privacy Policy describes your privacy rights and how you are protected under privacy laws.By using our Service, you are consenting to the collection and use of your information in accordance with this Privacy Policy. Please do not access or use our Service if you do not consent to the collection and use of your information as outlined in this Privacy Policy. This Privacy Policy has been created with the help of CookieScript Privacy Policy Generator. Metrixcove is authorized to modify this Privacy Policy at any time. This may occur without prior notice. Metrixcove will post the revised Privacy Policy on the https://metrixcove.com website.
Collection and Use of Your Personal Information
Information We Collect
When using our Service, you will be prompted to provide us with personal information used to contact or identify you. https://metrixcove.com collects the following information:
WE COLLECT
You request a demo of Bearer
We call you
You use Bearer
You receive emails from us
You chat with us for customer support
You opt-in to marketing messages
Usage Data
When you interact with our Service.
Email
We call you
Name
From external, public sources.
Social Media Profile
You receive emails from us
Mobile Number
You chat with us for customer support
Types of data we collect
Internet Protocol (IP) address of computers accessing the site
Web page requests
Referring web pages
Browser used to access site
Time and date of access
Your URL clickstreams (the path you take through our site), pages viewed, page response times, download errors, how long you stay on our pages, what you do on those pages, how often, and other actions.
Data on how you use Metrixcove
Metrixcove is a business-to-business service directed to and intended for use only by those who are 18 years of age or over. We do not target Metrixcove at children, and we do not knowingly collect any personal data from any person under 16 years of age.
What about children’s data?
How We Use Your Information
https://metrixcove.com may use your information for the following purposes:
Providing and maintaining our Service
As well as monitoring the usage of our Service.
Improving Metrixcove
Product analytics, heat mapping our site, testing features, and session replay.
To contact you
Metrixcove will contact you by email, phone, SMS, or another form of electronic communication related to the functions, products, services, or security updates when necessary or reasonable.
To update you
With news, general information, special offers, new services, and events.
Metrixcove will use non-specific information gathered from you in order to improve our marketing efforts.
Marketing and promotional initiatives
Testimonials and customer feedback collection.
If you share a testimonial or review about your experience using our Service, it will be shared or otherwise used on the website.
Here is what each of these "legal bases" mean:
Consent
You have given clear consent for you to process your personal data for a specific purpose.
You can change your mind!
If you have previously given consent to our processing your data you can freely withdraw such consent at any time. You can do this by emailing us at hello@metrixcove.com.
If you do withdraw your consent, and if we do not have another legal basis for processing your information, then we will stop processing your personal data. If we do have another legal basis for processing your information, then we may continue to do so subject to your legal rights.
You can block cookies by activating a setting on your browser allowing you to refuse cookies. You can also delete cookies through your browser settings. If you turn off cookies, you can continue to use Bearer but certain services (like Intercom) will not work effectively.
You can turn off cookies in your browser by changing its settings
We will inform you (before collecting your data) if we intend to use your data for marketing and if third parties are involved. You can opt out from marketing by emailing us at https://metrixcove.com/contact-us.
You can ask us not to use your data for marketing
You can object to us using your data for profiling you or making automated decisions about youWe may use your data to determine whether we should let you know information that might be relevant to you (for example, tailoring emails to you based on your behavior). Otherwise, the only circumstances in which we will do this is to provide the Bearer service to you.
You have the right to make us correct any inaccurate personal data about you
We will give you a copy of your data in CSV or JSON so that you can provide it to another service. If you ask us and it is technically possible, we will directly transfer the data to the other service for you. We will not do so to the extent that this involves disclosing data about any other individual.
You have the right to port your data to another service
You can do this by asking us to erase any personal data we hold about you, if it is no longer necessary for us to hold the data for purposes of your use of Bearer.
You have the right to be "forgotten" by us
How secure is the data we collect?
We have physical, electronic, and managerial procedures to safeguard and secure the information we collect.
And please remember:
- You provide personal data at your own risk: unfortunately, no data transmission is guaranteed to be 100% secure
- You are responsible of your username and password: keep them secret and safe!
- If you believe your privacy has been breached, please contact us immediately on https://metrixcove.com/contact-us
How long do we store your data?
Your information will be stored for up to 1 year after it is no longer required to provide you the services. Your information may be retained for longer periods for reporting or record- keeping in accordance with applicable laws. Information which does not identify you personally may be stored indefinitely.